Rosalie Weetman

Carl and his team from Tropical Landscaping landscaping did an amazing job transforming our back garden and patio! Having moved to a house with a dark, damp and dangerous slabbed patio, with uneven slippery concrete steps immediately out of the backdoor, I knew we needed a radical redesign. I chose Tropical Landscaping as an approved Millboard installer, as I knew that this was the right product for this tricky space. Carl responded immediately to my initial enquiry, and despite a busy schedule, he visited very quickly equipped with samples and examples of previous jobs, which gave me confidence in his team’s abilities. You can see from the photos the results! 1) A new raised deck about around 4’ higher than the old patio which means we can now step safely straight out from the back door and creates a usable, solid and beautiful space. 2) A new safe play area for our little boy with special needs including a slide down from the deck, which he loves. 3) Two new gates and two sets of steps with polished handrails, and 4) a stunning glass balustrade making the most of the garden views. The results are amazing and we are loving using our new outside space. However that’s not the only reason I’m leaving this review. Carl and his team – Alfie, Matt and Chris – were a pleasure to have around over a number of weeks. They are all family men with young children, they are polite, work hard and are clean and tidy. They clearly take pride in doing a great job, and as well as the overall bigger build work, they also do all those little things that make the finished product look perfect, such as exactly aligning the decking boards, mitring corners perfectly, finishing and smoothing the edges on wooden fencing, ensuring the edging pavers are absolutely flat and evenly spaced. They were also good at troubleshooting, coming up with workable ideas on the day as little issues inevitably arose in a big job like this. There was no drama, we had a lot of laughs and ultimately the finished job was better than I had dreamed (and I have big dreams!). They were also reliable, always turning up on time, and they come well equipped not only with the right and latest tools, but all the extras like a gazebo so they can continue working in wet weather – and a kettle, grill, and microwave! An added bonus is that Carl is a proper gardener as well as a landscaper – he has a really good understanding of plants and planting, in addition to building structures. Anyone who has employed different trades will know that communication is often lacking and can become very frustrating: Carl’s communication was consistently brilliant throughout the job, always responding to my messages and calls. I couldn’t be happier with both the build experience and the finished product, and I recommend Tropical Landscaping 100%